Portal Banking Digital
Portal company profile + customer service untuk bank digital
From Problem to Solution
How NG Tech listens to client challenges and responds with technology solutions.
Bank digital baru membutuhkan portal web yang trustworthy, modern, dan terintegrasi dengan customer service untuk menjawab pertanyaan 24/7.
Membangun portal dengan design system korporat yang strict (compliance OJK), live chat integration, dan knowledge base yang searchable untuk FAQ nasabah.
The Results
Measurable, real outcomes from implementing this system.
Bounce rate turun 35%
Customer service tickets turun 60% (FAQ self-service)
Page load time < 1.5 detik
Compliance OJK score 100%
Key Features & Direct Impact
Each feature is designed to deliver measurable impact for your business.
Design System
Strict OJK-compliant design tokens.
Live Chat
24/7 customer service integration.
Knowledge Base
Searchable FAQ dengan AI suggestions.
Performance
<1.5s page load, 95+ Lighthouse score.
Dampak Langsung
Bounce rate turun 35%
CS tickets turun 60% via self-service
100% OJK compliance
Have a Similar Project?
Let's discuss how NG Tech can help you.